As I was losing faith in companies exemplifying good customer service, I was beginning to believe that practices of competency and efficiency, in business, were a thing of the past - until my experience with Farmers Insurance Company in Norwalk,  CT run by Cesar Pineda. He completely restored my confidence. Cesar was so responsive, I was taken aback. To say I was impressed would be an understatement. Not only was he quick with his response to my calls, he was quite thorough and complete with product options and recommendations that were extremely helpful to me in making a buying decision. He was also very thoughtful and selective in delivering the best plans for my situation and consideration.